Data Deletion
How to remove your data from Graphene Cloud Explorer by Graphene Lab
Request Deletion via Email
Out-of-AppIf you no longer have access to the app, or have already logged out or uninstalled it, you can request account and data deletion by contacting us directly.
Send an email to contact@graphenelab.cloud with the subject "Account Deletion Request" and include the email address associated with your account.
We will process your request within 30 days. The following data will be permanently
deleted: account credentials, stored files, encrypted metadata, and session tokens. No data
is retained after deletion is complete.
Manage & Delete Files
In-App- Open Graphene Cloud Explorer on your device.
- Long-press to select files or folders you wish to remove.
- Tap the Delete icon (Trash bin).
- Confirm the deletion when prompted.
Deleted immediately: Selected files and their encrypted metadata are permanently removed from
the server.
Retained: Other files in your account remain untouched until manually deleted or the account is closed.
Retained: Other files in your account remain untouched until manually deleted or the account is closed.